GCB MD Farihan Alhassan engages staff, customers at high street head office
The Managing Director of GCB Bank, Farihan Alhassan, has engaged staff and customers at the bank’s Head Office on High Street as part of efforts to strengthen connections and gain a closer understanding of their experiences.
During the visit, Mr. Alhassan interacted with teams across the Head Office and engaged colleagues and customers at the branch.
He said the conversations offered him a closer view of the energy, commitment and everyday experiences that shape how the bank serves its customers.
According to him, the bank’s commitment to “Going the Extra Mile” is about staying connected, showing up and making every interaction count.
He said direct engagement with staff and customers remains important to understanding their needs and experiences while identifying opportunities to improve service delivery.
Mr. Alhassan also embraced GCB Bank’s corporate identity during the engagement, sporting the bank’s signature amber colour.
He said the engagements form part of his commitment to staying connected with the people who contribute to and experience the bank’s services every day.
Source: Northwebonline.com
